Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Alan Clarke
I recently purchased a lovely Mercedes E-Class Cabriolet, and have to say it was a great buying experience. The car is a high spec version in beautiful condition, and Kev was very helpful throughout the process - which as I live 80+ miles away, was very helpful. There was an issue with the parking sensors, which Kev was happy to get fixed at a local garage under their warranty agreement (unlike most 2nd hand car dealerships !) I have a huge smile whenever I drive the car, which hasn\'t had the shine taken off by the post sales support. Have no hesitation to recommend family, friends, anyone looking to buy a used car. 5 stars. Thank you
Reece Slowman
Recently bought a car from them, great service and the brothers were very helpful. Would recommend to my friends.
Jenny Roche
Hey Kevin and Kevin's dad. Would really love to show you how grateful we all are and how impressed we are at such honest and excellent service. I used this garage a few months back and have returned twice recently with friends and family to purchase another vehicle. They have a great selection of cars, are relaxed in their sales and extremely professional in dealing with any issues. In the passed I had used many alternative garages and when leaving the forecourt regardless of any small problems that may arise...you are on your own. I have repeatedly been let down in this particular industry. Eastern garages is a breath of fresh air, they are so different to their approach, so helpful and always greet you with a smile. Super professional..I will continue to highly recommend them to friends and family
Mick Binns
Best service you will get gave them list of my requirements got it spot on can not fault them nothing is to much trouble went above and beyond magnificent
Toby Copeland
The brothers that run this place are very friendly and easy to speak with. All cars are well looked after with them and they want to unsure that the cars won't fail on you. Highly recommended this place to anyone.
Ashley Burley
After looking at numerous cars I found eastern garage from the approved AA used cars website. The car I bought was a KA titanium which is top of the line. It was the same price as lower spec KAs and also less mileage. I spoke to Kevin via email before going down, Kevin was quick at responding to my emails and also replied late at night. When I went down Kevin was following all the government advice around corona making it a safe environment, really nice guy that offers to help out with taxing the car and also gives advice on the car, when you̢۪re not use to a certain car it can be confusing but all will be explained to you before you set off at eastern garage. I would definitely recommend this car lot. The experience was good and the choice of cars are good and in great condition from what I could see. Thanks again for the car
Amanda Jones
I l purchased a car from the website. I didn\'t see the car first as I live in Leigh ne Wigan. kev was fab from the start.car was exactly as describedi can\'t fault them definately recommendthanks
Les Cochrane
Staff didnt try to force themselves on me. Good choice of cars.
Sonia Parrish
Fantastic customer service," and "best buying experience."
Happy Customer Thank you Boys definitely recommend 💯 %
Jason Brett
Very good service
issue with car two weeks after purchase sorted very quickly and professionally
Not fuss and no pressure just let me walk around look over the car on my own always a good sign
Dave Thomas
Great service. No big sales push. Honest clean car. Nice people to deal with.
Neil Berry
Great service, fair prices and absolutely bo hassle for a really clean car. Not a bad word to say about these guys... Fair, honest and easy to deal with
Tyler Poole
Drove all the way up from Bristol after seeing the car online, it was definitely worth the drive and looked just as good in person! Nice family dealership that were friendly and very helpful would recommend! Thanks Tyler & Beth
Dave/Bev
We purchased a Fiat 500 (yellow)from you yesterday for our daughter as her first car.
My daughter is absolutely delighted with the car.
Thank you for your great service.
All the best.
Dave & Bev Thomas.
Pete Mckay
Had an annoying minor electrical problem with a newly purchased Jag XF, but these guys could not have been more helpful. They went out of their way and didn't even touch the warranty. A family of gents!
Jordan G
Can't Thank Eastern Garage enough, friendly guys, great range of cars at great prices, would highly recommend, best customer service we've received in a long time
Leanne Wilson
Can't thank these guys enough.
Their service has been outstanding and have been so helpful
💯% recommended
David Hallissey
I have been using this Garage for years, Great service and very friendly, first class
Sonja Fordham
Been going here for many years honest trust worthy garage
Marc Walters
Pleased to report I am extremely pleased with my new car, a merc I collected from Eastern Garage last week. Exemplary and professional service from start to finish. Highly recommended.
Jade
Great service. Love my new car! Great quality car for price. Thanks again
Mia Pearson
From first point of contact with eastern garage its been a smooth transaction. Bought a car from them a couple of days later realised it had a problem....I called them they dealt with it no questions asked. I now have my car back and really happy! When I need to purchase a new car they will be my first point of call 100%
Fayaz M
First time purchase from this garage and can say it was worth it. Bought a BMW 1 series from them which i saw online and also The service was outstanding from Kevin aswell.
Tony Burman
This is my 4th purchase from Eastern Garage and the first time I have had cause to return with a problem. The guys immediately agreed to rectify the issues, which you can imagine were not particularly cheap on a Porsche 911. I now have my car back am delighted not only with my new car but also with the customer and after sales service. If you are looking to purchase a second hand vehicle I would highly recommend you consider Eastern Garage.
Gary Stammers
Travelled up on train from Oxford and picked up by the garage.. great service from start to finish.. car was as described and we are very happy having had a really bad experience with Evans Halshaw.. would not think twice about buying our next vehicle from Eastern Garage. Thanks!
Stephanie Webb
From when we viewed the car to test driving and purchase. Had small fault with door electrics but was dealt with straight away no questions. Totally would buy again from them
Pedro A
I have had my BMW from Eastern Garage for a couple of months now and I have had no issues with it at all. It was immaculate when I received it and so far I have had no issues with it at all. The dealers were helpful and friendly and I would happily recommend this dealership to anyone.
John Lyle
Great knowledgeable service and a decent price. I would strongly recommend them.
Shane C
Recently bought a jaguar Xf from kevin at eastern. Honestly can not praise them enough, had a few little niggles with the car as so often is the case with used cars, but they was quickly resolved and Kevin & his dad worked around us to get the car fixed. So refreshing to actually find an honest dealership that's in the game for the long haul, not just to make a quick turnover, will highly recommend eastern garage, and will be a repeat customer that's for sure, fantastic customer service & aftercare.
Terry Bullock
By far the best and trustworthy and honest dealership in the area,just purchased our second car from eastern garage and will continue to be a loyal customer,forget the rest Kevin and the team really are the best and do everything in there power to cater for all your needs and wants,always a pleasure to do business with,can't thank you enough guys,great big hi 5 👌👍
Gavin Duncan
I bought a Dodge Ram from this garage and traveled from Glasgow to get it. The staff are friendly and polite offering great service. I got got my truck home and had a few issues with it I contacted Kev who was more than helpful he offered advice and different things I could try so that I could get back on the road. I can̢۪t fault the quality of the cars or there service. If your looking for a car this is the garage you should buy from.
Paul Chuter
We purchased a classic car sight unseen, from 345 miles away. Kev was great from start to finish, he could not have been more helpful, straightforward or honest. The car was exactly as described and we are delighted with it. Highly impressed with this trustworthy business, thank you Kev and good luck for the future.
Chris Lang
Kev gave a really great and personal service. Was very impressed with Eastern Garage and I would definitely recommend.
Michael Herbert
Bought a landrover discovery and found a fantastic family business. Very helpful, doing all my registration work, polite and trustworthy. Highly recommended..
Miriam/John Arnold
Fantastic People,My husband and I have been overwhelmed with this brilliant garage, they are great guys,Trustworthy,Very Kind,Very Helpful,Not penny pinches,The complete opposite,Give rather than take,Did all our registration work,Great great people,Highly recommended
Ann Sutton
Purchased a rrs earlier this year excellent service,good advice, nothing too much trouble would definitely recommend, looking out now for a small car for myself !
Samuel
Kev was brilliant to deal with. I recommend him if you wish to buy or sell. I know when I get a car I will most certainly visit Eastern Garage. Furthermore, Eastern Garage has great customer service, Kev did the best he could to make our new car as good as it can be and gave us as much as he could for our part exchange. Thank you Kev!
Christopher Bass
Traded my Mazda for a BMW 3 series, great deal very competitive on price. Will definitely consider using Kevin and Richard again when it comes to purchasing my next vehicle.
Paul Sessions
Kevin was excellent to deal with - I wouldn\'t hesitate to recommend him and hope I have the pleasure of dealing with him again in the future.
Fiona Wright
Absolutely brilliant service from Kevin and Richard at Eastern Garage. Bought a Range Rover from them recently and the service has been excellent. There were a couple of issues to sort before pick up which were completed and after this there was an unfortunate instance of a couple of bits not working correctly. They had the car back in and repaired professionally. We will definitely use this garage again and would recommend to anyone.
Peter Hewitt
I am really pleased with my Audi A3. The service and help provided by Kev was excellent. I will be recommending Eastern Garage to all my friends
Phil Robson
We bought my Daughter a Renault Clio for her 21st from Kevin. Having spent some considerable time looking at various models elsewhere, my wife spotted the one we purchased on the website and we found the car to be exactly as described The customer service from initially contacting the garage to enquire if it was still available to the point of delivery was second to none, courteous and informative. Would certainly go back to Eastern Garage
Elliot Quantrill
I bought my car from Eastern Garage two months ago and I am still delighted with my purchase. The car came with complete history and Kev knew all of the details about the car. I found the car online and it was exactly as described when I went to view it. The customer service I received from Kev was fantastic and I would happily recommend my friends to Eastern Garage.
Stacey Louise
I purchased a freelander 2 from kev and Richard and was very pleased with the service and love my car to bits. I went down there on my own and they looked after me me through the whole deal from first viewing to driving it away from the forecourt. I would definately go back to them and recommend them to family and friends
John Hennessey
I purchased my Porsche Cayman from Kev. The service i received was excellent and the car was as described. Could'nt be more pleased, will defo recommend to friends
Jon Hunter
I bought a Ford Focus from Kevin.He was efficient and helpful throughout and expedited a speedy sale, ensuring that there was Road Fund Licence and that the MOT ran from the day of purchase. I'd recommend this business
Katy Wood
Service provided by Kevin was exceptional. Very happy with my Ford Focus CMax. Best car iv had. Any queries or worries Kevin got sorted. Would highly recommend Eastern Garages. I wouldn't go to any other garage. Thank you Kevin :)
Steven Suer
Richard and Kevin provided an excellent and friendly service, without being pushy. I would recommend them if you are looking for a new car.
David Lane
My wife and I brought a Freelander 2 off Kevin last month, it's a great car. I identified a couple of areas that needed sorting before we picked it up and he completed the work very professionally and with absolutely no quibble. We were kept well informed and he even picked us up from the train station on collection day. I would not hesitate to recommend Kevin, his Father and Eastern Garage to anybody.
Martin Palman
We bought a Ford Focus from Father and Son. I must say three weeks after the sale we are very happy. The car is everything they said it was. Their service was excellent. I would have no hesitation in recommending this team to anyone that wants to take the fear away from buying from a trader. Thank you. When the time comes I will have no qualms about returning and replacing
Ray Inns
I recently purchased a superb BMW convertible from Kevin. I found him great to deal with...honest and fair. I did ask for a small piece of remedial work to be done (just a new clip on the roof closing mechanism) and it was done with no fuss or quibble. Kevin has also been really helpful since, as I often call him with silly questions like "how does this work?" or "what does that do?" and he is always happy to help. I have no doubt that he will do anything he can for you. I would recommend him (and his dad) to anyone. Thank you Kevin, it has been a pleasure...
Lisa May
Very pleased with service from Kev, we came all the way from Leicester to view a car. Kev was very helpful from our initial phone call to the purchase of a Mercedes ML. Would definitely use this garage again. Thank you.
David Hayes
Ive been buying my cars at Eastern garage for 20 plus years, Great service by:Richard, Kevin,Tony Thanks lads my new jaguar from you is great to drive. Thanks again. David.
Stuart Little
Brought a beautiful xf 3.0v6 diesel and I am so pleased with it Highly recommend car garage with great service and will be going g back again soon for another car Big thanks to kev
Christine Reid
We have bought our last two cars from Kevin and have been really pleased with the cars and the service provided. My daughter and son have also bought their cars from Kevin and are also delighted with them. Honest, polite, helpful and very informative. Will definitely be back for our next car.